FAQ

Products

What is melamine dinnerware?

Melamine is a durable, lightweight material widely used for tableware. It is valued for being break-resistant and hard-wearing, which makes it well suited to everyday and family dining.

Is melamine durable?

Yes. Melamine is known for resisting the chips and cracks associated with drops and daily use, which is one of the main reasons it is chosen for everyday tableware.

Is Dinecore dinnerware dishwasher or microwave safe?

Care can vary by product. Please follow the specific care instructions provided with your item and shown on the product page.

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Orders

How can I track my order?

Once your order ships, tracking details are emailed to you. You can also view your orders in your account under My Orders.

What payment methods are available?

Available payment options are shown at checkout.

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Can I modify my order?

If you need to change an order, contact us as soon as possible via our Contact page and we'll help where we can.

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Shipping

How long does delivery take, and where do you ship?

Delivery times, serviceable areas and any charges are confirmed at checkout and in our Shipping Policy.

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Returns

What is your return and replacement policy?

Eligibility for returns, replacements and damaged-item claims is described in our Return Policy.

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